Privacy Policy

This privacy statement contains our information, explains personal data and the processing of personal data and for what purposes we process your personal information. It explains your rights, what we do to ensure your personal data are safe and how long they are stored. This privacy statement applies when you visit our website (www.instituteoftrading.net, or any subdomain), place an order or close contracts.

Our Information

Amsterdam Institute of Trading (AIT)
Other Brand Names:
The Institute of Trading
Institute of Trading
Postal address:
Emmalaan 25
1075 AT Amsterdam
The Netherlands
Chamber of Commerce number: 89463528
VAT number: NL004029476B82
Websites: www.ait.amsterdam, www.instituteoftrading.net and any subdomains

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

"Account" means a unique account created for You to access our Service or parts of our Service.

"Company" (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Amsterdam Institute of Trading.

"Country" refers to The Netherlands.

"Cookies" are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

"Device" means any device that can access the Service such as a computer, a cell phone or a digital tablet.

"Personal Data" is any information that relates to an identified or identifiable individual.

"Service" refers to the Website.

"Service Provider" means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

"Usage Data" refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

"Website" refers to the information on the website addresses as mentioned above.

"You" means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Personal Data

Personal data are data that provide information about you that directly or indirectly identify you.

Processing Personal Data

By processing personal data we mean the collection, recording, organisation, storage, adaptation or alteration, retrieval, consultation, use, disclosure by forwarding, dissemination or otherwise making available, combining, blocking, erasure or destruction of your personal data.

What Type of Information Do We Collect?

We collect both personal and non-personal information. The types of personal information we collect include:

*   First and last name
*   Gender
*   Address (including City, postal code & Country)
*   Phone number
*   E-mail address
*   Company (if applicable / for Affiliates)
*   IBAN (if applicable / for Affiliates)
*   Payment details (including credit card information, although this is securely processed by our payment processors)
*   Communications and correspondence
*   Feedback, product reviews, and recommendations
*   Personal profile information

We may also automatically collect the following information:

*   Internet Protocol (IP) address used to connect your computer to the Internet
*   Login information
*   Computer and connection information
*   Purchase history
*   Usage Data, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page
*   Unique device identifiers
*   Browser type and version
*   Time and date of your visit
*   Time spent on those pages

How Do We Collect Information?

We collect information when you:

*   Enter information on our website.
*   Provide information to us in any other way (e.g., via email, phone).
*   Conduct a transaction on our website.
*   Send us a message through a contact form.
*   Purchase a product or service in our store.
*   Subscribe to our newsletter.
*   Create an account on our website.
*   Post reviews or provide feedback.
*   Participate in surveys or questionnaires.
*   Interact with our customer support.
*   Through the use of monitoring tools and cookies (as detailed in the Cookie Statement below).

Why Do We Collect Such Personal Information?

We collect and process your personal data for the following purposes:

*   To provide and operate our services.
*   To process orders and deliver products or services to you.
*   To contact you regarding your account or transactions.
*   To provide ongoing customer assistance and technical support.
*   To inform you of changes to our services or products.
*   To send newsletters and marketing communications if you have given your consent.
*   To provide general or targeted offers.
*   To manage your account on our website.
*   To post reviews and testimonials.
*   To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services.
*   To improve our services and website functionality.
*   To personalize your experience on our website.
*   To fulfill legal obligations.
*   To investigate complaints and prevent fraud.
*   To ensure the security of our website and services.
*   To comply with any applicable laws and regulations.

How Do We Store, Use, Share and Disclose Your Site Visitors' Personal Information?

Our company is hosted on the Wix.com platform for our main website and Payhip for our "Store" subdomain.

*   Wix.com: Wix.com provides us with the online platform that allows us to showcase our services and provide information. Your data collected through our main website may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. For more information on Wix's privacy practices, please visit their Privacy Policy.
*   Payhip: Our subdomain "Store.*" is hosted by Payhip. Payhip provides the platform for our online store. Information related to purchases and store activities is stored on Payhip's secure servers. For more information on Payhip's privacy practices, please visit their Privacy Policy.

We may share your personal information with the following categories of third parties:

*   Service Providers: We use third-party service providers to assist us in providing and improving our services, such as payment processors, email marketing platforms, analytics providers, and customer support tools. We conclude processing agreements with these companies to ensure your data is handled securely.
*   Affiliate Partners: If you are an affiliate, we may share necessary information for the management of our affiliate program.
*   Legal Authorities: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
*   Business Transfers: If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We will never sell your personal information to third parties. We don’t draw up profiles of you and we don’t take automated decisions that can have significant consequences for you.

How Do We Communicate with You?

We may contact you via email, telephone, text messages, and postal mail to:

*   Notify you regarding your account.
*   Troubleshoot problems with your account.
*   Resolve a dispute.
*   Collect fees or monies owed.
*   Poll your opinions through surveys or questionnaires.
*   Send updates about our company and services.
*   Send marketing communications and promotional offers (with your consent).
*   As otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you.

You can opt out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in our emails or by contacting us directly at the email address provided below.

How Can You Withdraw Your Consent?

If you don’t want us to process your data anymore, or if you wish to access, correct, amend, or delete any personal information we have about you, please send us an email to: contact@instituteoftrading.net. We will respond to your request within four weeks.

Your Rights

Wish to know which personal data we have processed? Send an email to contact@instituteoftrading.net with a request for access to your data. You will receive a response to the request within four weeks.

Are your personal data incorrect, incomplete, irrelevant for the purposes for which they are processed or otherwise in breach of the General Data Protection Regulation (GDPR) or other legislation? Then you have the right to correction of your personal data. Correction means correction, addition, deletion or blocking of your personal data. You also have the right to object to the processing of your personal data, the right to have less data processed, the right to withdraw permission you have given and the right to data portability. Send your request to contact@instituteoftrading.net. You will receive a response to the request within four weeks. We would also like to point out the possibility of submitting a complaint to the Dutch Data Protection Authority.

Safety

Personal data are personal and should remain personal. We find it just as important as you that your personal data do not go public or are processed unlawfully. We therefore apply all possible technical and organizational measures to safely handle your personal data. To secure your personal data we use security software such as a virus scanner and firewall and passwords for electronic systems.

Storage of Personal Data

We do not store your personal data longer than is strictly necessary for carrying out the purposes. If there are legal requirements applicable to the storage, the personal data are no longer stored than required by law.

Privacy Community Groups such as WhatsApp

Please note that members' phone numbers may be visible to other members for seamless communication within the group. By participating in AIT's WhatsApp, Discord, or other group platforms, users consent to limited visibility of their contact information (e.g., phone number) by other members. AIT is not liable for how this information is used by group participants.

Usage Data

Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

By enrolling in a course, you are granting us permission to collect personal information about you (including “Sensitive Personal Information”). You give your express permission to share this data for purposes of managing your application, enrolment, academic progress, fees payment and other related activities of which will be done as per the Data Protection Act guidelines. Some other students enrolled in the same course sessions may see your email and name.

The assets created and opinions shared are made available for (company) use globally and for perpetuity.
By submitting a review/testimonial on any reviews platform on the world wide web about AIT, you agree that the content created and opinions shared are made available for use by The Institute of Trading (AIT) globally and for perpetuity. This includes the right to publish, distribute, and utilize the review in promotional materials, press releases, and other marketing channels.

Some Live Courses or FREE Webinars sessions where you participate may be recorded and portions and/or the full length of the recording may be used to improve and extend our range of products, to provide an as-close to real learning experience for students such as On Demand (recorded) Video Courses, or to be distributed to other participants or students who were unable to participate to the Live recorded sessions; we are doing our best to protect your full name and face, for example by calling participants on their first name only, but they still may pop-up in some recordings, conversations, including your voice, in case of a two-ways session was recorded. By participating to the Live or Free sessions you confirm that you agree with this.

Cookie Statement

Cookies make our website user-friendly. In this cookie statement you can read our information, what cookies are, which cookies we – and third parties – use, why these cookies are used, how long we keep cookies and how to delete cookies.

What are cookies?

Cookies are small text files that store information. We, or other parties, place these text files on your computer or mobile device. For example, in your next visit, we are able to read your preferences or login details in the text file. This means that you do not have to indicate your preferences again and we can make the website more user-friendly. Under the heading “Cookies Overview” you will see which cookies we place and what they are used for.

Note: If you do not consent to placing cookies, we cannot guarantee that our website or any part thereof works properly.

Cookies Overview

Functional necessary cookies

We place functional cookies to make our website work well. No permission is required for placing these cookies. This concerns cookies that make sure preferences are saved and the load of the website is distributed.

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Social media and Vimeo / YouTube/Wistia cookies

To share content from our website on social media, META ( Facebook, Instagram, Threads), Twitter (X.com), LinkedIn will place cookies. For watching recorded videos, courses cookies may/are placed by Vimeo / YouTube / Wistia.

THIRD PARTY COOKIES:

Chat widget cookie and Privacy

-Tawk.to
What essential cookies does the tawk.to chat widget use?

| Cookie             | Purpose/Description             | Expiry    | Role        |
| ------------------ | ------------------------------- | --------- | ----------- |
| tawk_uuid_*      | HTTP cookie                     | Essential |             |
| twk_idm_key      | Visitor connection management   | Session   | Essential   |
| twk_token_*      | HTML local storage              | Essential |             |
| tawk_uuid_propertyId | Visitor tracking                | 6 months  | Essential   |
| TawkConnectionTime | Manages visitor connection      | Session   | Performance and functionality |

For a complete description about tawk.to cookies please checkout https://help.tawk.to/article/what-are-tawkto-cookies-and-what-do-they-do and https://www.tawk.to/privacy-policy/

-AnyChat.one
Personal data is processed by AnyChat.one as a data processor acting on behalf of the website owner who is the data controller. AnyChat is GDPR compliant. More information on privacy and the processing of personal data can be found at anychat.one/privacy-policy. The processing of personal data is necessary to provide customer service. Please contact us if you wish to request or delete your personal data.


Affiliate Marketing

We use affiliate marketing services, such as goaffpro.com, which place affiliate tracking cookie for a period. To learn more about their cookies, visit https://goaffpro.com/policies/privacy.

Our subdomain "Store.* " Hosted by Payhip

Cookie Banner

Introduction

Payhip places cookies on the browsers of store visitors. This assists in running your store effectively and giving visitors a better experience - helping get more information about the traffic to store. To learn more about Payhip cookies, please visit https://payhip.com/cookies-policy

For Purchases from our WHOP.com account
Please check the WHOP own privacy https://whop.com/privacy/ 

Tracking cookies

Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new pages, features or new functionality of the Website to see how our users react to them.

The standard cookie banner prevents marketing, performance and analytics cookies to be placed prior to visitor consent. But some external elements could still continue to load cookies.
If website uses any of the following elements, it can collect the following:
-Third Party Elements (e.g., META, Facebook Like Popup).
-Third Party Apps (e.g., Installed in the Wix App Market, not made by Wix).
-Custom Code (e.g., Javascript or Custom Code Embed).
for more information about what info might be collected, please visit: https://support.wix.com/en/article/important-information-about-editor-elements-third-party-apps-custom-code-and-the-cookie-banner#social-elements

Using third-party cookies from Trustpilot

Trustpilot might place cookies in order to verify the authenticity of the reviews.

We continuously improve our website by analyzing how you use our website, how you found us and where there are any bottlenecks. Cookies are placed by Google Analytics.

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy&Terms web page: https://policies.google.com/privacy

Ad cookies

To ensure you do not see the same ad every time, offers match your interests, we know how many visitors click on an ad and how many people eventually make a purchase, cookies may be placed by Google, META -Facebook, Instagram, Threads,- TikTok, Linkedin and Twitter (X.com). More details about these can be found on their official websites.

We do not store cookies longer than required by law and not longer than is strictly necessary for carrying out the purposes.

If other parties place cookies, their cookie statement applies. This may change in the meantime. The current cookie statement can be found on the website of the party concerned. The manner in which Social Networking Services use, store and disclose your information is governed solely by the policies of such third parties, and AIT shall have no liability or responsibility for the privacy practices or other actions of any third party site or service that may be enabled within AIT website or its products.

Google will use any personally identifiable information of End Users contained in the Transaction Information in accordance with the Google Privacy Policy.

Third parties may be placing and reading cookies on End Users’ browsers, or using web beacons or similar technologies to collect information in connection with the Google Customer Reviews program; Google may receive information about transactions conducted on AIT Site(s).

As a result, certain Marketing and Analytics integrations will only work after a visitor approves using the relevant cookies. Below are some examples of the apps that will not work before obtaining visitor consent:
-Functional cookies: Hubspot and apps created by POWr.
-Marketing / Advertising cookies: Marketing integrations such as Facebook Ads, Google Ads and Facebook Pixel.
-Analytics cookies: Analytical tools like Google Analytics, Hotjar and Wix Analytics.

What isn't covered by the Cookie Banner?

There are elements and apps that the cookie banner cannot control. In other words, Wix cannot guarantee that the cookie banner is able to block potential non-essential cookies from these parties:
-Third-party apps from the app market

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

*   Comply with a legal obligation
*   Protect and defend the rights or property of the Company
*   Prevent or investigate possible wrongdoing in connection with the Service
*   Protect the personal safety of Users of the Service or the public
*   Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

You can also delete cookies

Via your web browser (the program that allows you to view websites) you can delete cookies. How this should be done depends on the Internet browser. We have created a short guide for the most common Internet browsers.

*   Google Chrome: Go to Settings, click Advanced Settings, click Clear Browsing Data, select Cookies, and Other Site and Plugin Details, and then click Clear Browsing Data.
*   Internet Explorer: Go to Settings, click Clear Browsing Data, select Cookies and Saved Website Data, and click Delete.
*   Safari: Go to Preferences, click Security, click Show Cookies, click Delete All, or select one or more cookies and click Delete.
*   Mozilla Firefox: Go to the menu and choose Options, select Privacy, choose use custom settings for History at Firefox, click on Show Cookies, click on Delete All Cookies, or select one or more cookies and click on Delete Selected.

Is your web browser not included? Or have the settings changed in the meantime? Then use the help or search function of your Internet browser.

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and Your Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at contact@instituteoftrading.net.

Useful links to include in your privacy policy

The following links explain how to access cookie settings in various browsers:

*   Cookie settings in Firefox: http://support.mozilla.com/en-US/kb/Enabling%20and%20disabling%20cookies
*   Cookie settings in Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
*   Cookie settings in Google Chrome: http://www.google.com/support/chrome/bin/answer.py?answer=95647
*   Cookie settings in Safari (OS X): http://support.apple.com/kb/PH17191?viewlocale=en_US&locale=en_US
*   Cookie settings in Safari (iOS): http://support.apple.com/kb/PH17191?viewlocale=en_US&locale=en_US
*   Cookie settings in Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en&oco=0

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.